Philip Johnson has been a software developer for over 36 years and has been involved with Abraquest since 2004/2005. He is the director of Spherical Software Limited (www.sphericalsoftware.com), the company that owns Abraquest.
Licence Key Issues
Some schools have to re-enter their licence key on occassion. We have a new release, 220.127.116.11. Please install and if this happens to you again, please call us there and then to allow us to diagnose the issue so we can resolve once and for all.
With the 18.104.22.168 on release of Abraquest, we thought we had this problem solved. It is still happening at some schools including schools that login to Windows using the same user id.
If this happens to you, please contact us before you try to re-enter, ideally emailing support or telephoning.
It will only take a few minutes to check it out and we will give you a free months software assurance for your trouble.
Abraquest is a quality product which we maintain at 100%. We we always do whatever is necessary to resolve any issue for our Abraquest Software Assurance customers.